Computers thinking on their own have been the premise of many nightmarish science fiction movies and books. However, the reality of artificial intelligence (AI) is far more boring than stories of robot uprisings would have you believe.
Most forms of AI have very limited function and serve only one purpose. Companies have developed AI capable of translating human speech from one language to another, analyzing data and making predictions. These systems can learn and become more accurate when they have more information.
Now, a European company has announced software that could revolutionize the way that businesses manage their risk. Specifically, there could soon be AI software that helps retail facilities prevent slip-and-fall injuries.
How could a computer stop a physical person from getting hurt?
AI premises liability software won’t stop a fall from occurring or protect an individual about to lose their footing. Instead, it helps businesses identify risk factors for slip-and-falls to protect their visitors. So far, the software can work with comprehensive security camera systems to monitor the space for signs of accumulating moisture.
Any fluid detected on the floors would prompt the software to alert management to address the issue immediately. Obviously, this is a much more reliable solution than waiting for employees conducting their cleaning and maintenance tasks to notice a spill or for customers to report it. Such software could reduce the demands on staff at retail stores and also help management reduce the risk of someone getting hurt while working or visiting the business.
Not inspecting and maintaining a space is a form of negligence
Having an AI program that constantly scans your cameras for signs of premises liability risks makes quite a bit of sense. The amount of staff required to provide the same level of surety regarding the maintenance and cleanliness of a business’s floors would be cost-prohibitive, and the risk for distraction or human error could mean someone overlooks a serious issue.
AI systems that can integrate with an existing camera-based security system and help retailers minimize their liability could become commonplace in the next few years. Companies that don’t adequately invest in maintaining safe facilities could eventually face claims brought by those who get hurt on their premises.